FREQUENTLY ASKED QUESTIONS
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No, shedding wool is regular for a newly-made rug. We aim to reduce any shedding at our warehouse before the rug is shipped to the customer. Occasional vacuuming with the grain is required.
We provide free international shipping. Duties and Taxes are to be paid, by the customer, to the shipping company at the time of delivery, as per the destination’s rules and regulations. Please view our
It can take up to 10 working days for shipping from our showroom directly to your doorstep, anywhere in the world.